It is very difficult to see devastating crises in newspaper headlines. Institutions that have difficulty in expressing the crisis they are experiencing are therefore on their toes. Although not reflected in the headlines, the crises faced by the institutions are classified under three headings. On the basis of the crises listed as financial problems, technological disruptions and operational difficulties; There is the human factor.
Those who start the journey of being prepared for crises know that; A crisis leader will be needed! Because current crises are becoming more complex and harder to control than ever before. In this respect, institutions first ask, "Who is responsible for crisis management?" looking for an interlocutor. Because the answer to this question is: "Everyone and nobody at the same time!" Of course, pointing out the "owner" of the crisis is not an easy task and requires extensive coordination experience.
What you will encounter after a crisis depends more on how well you manage the crisis than on the nature of the crisis. At this point, the three elements of successful crisis management are; preparedness, a fact-based approach and effective communication with all parties. Institutions that come out of the crisis stronger are taking these steps. Researches show that those who allocate time and budget to crisis management are more successful before the crisis occurs.
Crises like a magnifying glass reveal the good and bad sides of managers. If the solution is known, individuals are more deeply connected to each other, and teams to their organizations. If there is no crisis leader focused on the solution, the crisis is not a possibility, it is inevitable and no one can be completely protected from the crisis. In this respect, institutions that find the crisis leader, perform the root-cause analysis of the crisis and establish a wide and versatile communication network with all parties will take the lead.
Getting out of the crisis stronger for the country depends on taking similar steps. First, the crisis must be identified and the “leader of the crisis” must be identified. There must be a "crisis leader" who will produce a solution with this determination and diagnosis. Because the crisis does not reveal something that is not, it reveals things that are and are hidden by accelerating time. As time accelerates, it will reveal the "crisis leader"! Moreover, a good crisis produces a good crisis leader. And the hidden heroes of this country never end!